Refund Policy – Stovaz.com
At Stovaz.com, we are committed to delivering high-quality digital goods including music, exclusive downloads, and digital merchandise. Since our products are digital and instantly accessible, we maintain a clear refund policy to ensure transparency and customer satisfaction.
1. All Sales Are Final
- Due to the nature of digital goods, all purchases are non-refundable once the order has been processed and the product has been delivered.
2. Exceptions to the No-Refund Policy
We may offer a refund or replacement in the following cases:
- Duplicate Purchases – If you were accidentally charged more than once for the same product.
- Technical Issues – If the product is corrupted, faulty, or fails to download properly.
- Wrong Item Delivered – If you receive a different product than the one you purchased.
In such cases, you must contact us within 7 days of purchase with proof of your order.
3. Non-Refundable Situations
Refunds will not be granted in cases such as:
- Change of mind after purchase.
- Failure to use or access the product due to personal device/software incompatibility.
- Requesting a refund for reasons not covered under our exceptions.
4. How to Request a Refund
To request a refund, please contact our support team with the following details:
- Full Name
- Order Number
- Purchase Date
- Reason for Refund Request
Refunds (if approved) will be processed within 5–10 business days to your original payment method.
5. Contact Us
If you have any questions about our Refund Policy, feel free to reach out:
🌍 Website: www.stovaz.com
📧 Email: contact@stovaz.com